Comments on: How NOT To Build a Relationship http://deanhunt.com/how-not-to-build-a-relationship/ The highly acclaimed and controversial Internet Entrepreur Dean Hunt shares his off-beat views on success, marketing, personal development and some wacky humour. Why? Because everyone is entitled to his opinion Wed, 23 May 2012 23:25:00 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Matt http://deanhunt.com/how-not-to-build-a-relationship/comment-page-1/#comment-193732 Matt Thu, 19 Mar 2009 04:53:05 +0000 http://deanhunt.com/?p=586#comment-193732 Dean, that is a major problem with companies all over the place. I'm from Australia and I get these type of calls every week from companies who pretend they are calling from my electric company, or the phone company etc. I have lived here for over 4 years and if they ask for someone with a different name, I instantly know that they are some random sales person. Luckily they haven't resorted to coming to our house that much yet. I think they are mainly calling from an Indian call centre anyway so its probably a bit far to travel :)<p class="top-comments">Current score: <span class="top-comments-karma" id="karma-193732">0</span> <small>(to vote for this comment, please visit the site)</small></p> Dean, that is a major problem with companies all over the place. I’m from Australia and I get these type of calls every week from companies who pretend they are calling from my electric company, or the phone company etc. I have lived here for over 4 years and if they ask for someone with a different name, I instantly know that they are some random sales person. Luckily they haven’t resorted to coming to our house that much yet. I think they are mainly calling from an Indian call centre anyway so its probably a bit far to travel :)

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]]> By: Dave http://deanhunt.com/how-not-to-build-a-relationship/comment-page-1/#comment-191009 Dave Thu, 12 Mar 2009 17:06:21 +0000 http://deanhunt.com/?p=586#comment-191009 You are lucky you even got that much out of them. Last year there was a rep that went around our street and essentially decided a few houses should change. They forged a signature and info. A few weeks later we had our supplier changed, final bills arrive and new accounts set up at the provider (that I shall not name). We had to deal with a special customer service dept at our 'correct' supplier to get our services back. Thing is, that sales rep still gets their commission. Sigh. Then a few weeks back we had exactly the same thing as you describe here. Then they started 'bullying' my better half telling her she was stupid and that she obviously didn't want to save money. She explained that I deal with the bills and that she didn't have the information but he just said she should be able to make her own choices etc. Anyway, later that night at 9PM the door bell went. I looked out and it was him again... at 9pm! I didn't answer the door and decided to keep ringing the doorbell and knocking for at least 5 mins in total. I have since found out that similar things have happened again via our local forums and that they were very rude to a number of people on the street. I guess what I am saying is that I feel the same as you and know exactly the story you tell from first hand experience. If they had been polite I would likely have switched as we are looking to change provider at the moment. But rude, agressive bullying does not = new customer.<p class="top-comments">Current score: <span class="top-comments-karma" id="karma-191009">0</span> <small>(to vote for this comment, please visit the site)</small></p> You are lucky you even got that much out of them. Last year there was a rep that went around our street and essentially decided a few houses should change. They forged a signature and info. A few weeks later we had our supplier changed, final bills arrive and new accounts set up at the provider (that I shall not name). We had to deal with a special customer service dept at our ‘correct’ supplier to get our services back. Thing is, that sales rep still gets their commission. Sigh.

Then a few weeks back we had exactly the same thing as you describe here. Then they started ‘bullying’ my better half telling her she was stupid and that she obviously didn’t want to save money. She explained that I deal with the bills and that she didn’t have the information but he just said she should be able to make her own choices etc.

Anyway, later that night at 9PM the door bell went. I looked out and it was him again… at 9pm! I didn’t answer the door and decided to keep ringing the doorbell and knocking for at least 5 mins in total. I have since found out that similar things have happened again via our local forums and that they were very rude to a number of people on the street. I guess what I am saying is that I feel the same as you and know exactly the story you tell from first hand experience.

If they had been polite I would likely have switched as we are looking to change provider at the moment. But rude, agressive bullying does not = new customer.

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]]> By: @Iconic88 http://deanhunt.com/how-not-to-build-a-relationship/comment-page-1/#comment-190862 @Iconic88 Thu, 12 Mar 2009 09:56:32 +0000 http://deanhunt.com/?p=586#comment-190862 So did you give her any new relationship marketing tips Dean? ....hopefully, she'd learn something.<p class="top-comments">Current score: <span class="top-comments-karma" id="karma-190862">0</span> <small>(to vote for this comment, please visit the site)</small></p> So did you give her any new relationship marketing tips Dean? ….hopefully, she’d learn something.

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]]> By: Sean McPheat - The Sales Jedi http://deanhunt.com/how-not-to-build-a-relationship/comment-page-1/#comment-190608 Sean McPheat - The Sales Jedi Wed, 11 Mar 2009 22:47:20 +0000 http://deanhunt.com/?p=586#comment-190608 Deano, A bit of skirt, a low cut top, "I've come to read your meter?" Yeah baby yeah! I'd have fell for that one! Seriously, there are some real underhanded sales people out there. Reminds me of the time when a conservatory company kept calling us. This was about 5 years ago before we moved into our 54 bedroom mansion. Every Wednesday without fail at 7pm the call would come. The Emmerdale theme music would just begin and you could time the call to the second! "Blah blah yak yak" "Not interested" CLICK This went on for 5 consecutive weeks and then... "Ok, come around mate. You've worn me down" I said "That's great" said the telesales operator "I'd like to come around next Tuesday if that's ok?" "Not a problem, you are more than welcome" I said "Great! How about 7:30pm? Could I just confirm the address? It's Apartment 7, Ashby House, Third Floor - is that correct?" "Sure is" I replied I went on "I'm looking forward to seeing your special conservatory that is suspended in mid air on the third floor - how are you going to do that?" Light suddenly dawned on marble head "Oh f8ck" he said "you live in a flat, I didn't even realise and I've been calling you for ages" "Sure do" I replied "Seeeeeeeee Ya!" CLICK Sean McPheat<p class="top-comments">Current score: <span class="top-comments-karma" id="karma-190608">0</span> <small>(to vote for this comment, please visit the site)</small></p> Deano,

A bit of skirt, a low cut top, “I’ve come to read your meter?” Yeah baby yeah! I’d have fell for that one!

Seriously, there are some real underhanded sales people out there.

Reminds me of the time when a conservatory company kept calling us. This was about 5 years ago before we moved into our 54 bedroom mansion.

Every Wednesday without fail at 7pm the call would come. The Emmerdale theme music would just begin and you could time the call to the second!

“Blah blah yak yak”

“Not interested” CLICK

This went on for 5 consecutive weeks and then…

“Ok, come around mate. You’ve worn me down” I said

“That’s great” said the telesales operator “I’d like to come around next Tuesday if that’s ok?”

“Not a problem, you are more than welcome” I said

“Great! How about 7:30pm? Could I just confirm the address? It’s Apartment 7, Ashby House, Third Floor – is that correct?”

“Sure is” I replied

I went on “I’m looking forward to seeing your special conservatory that is suspended in mid air on the third floor – how are you going to do that?”

Light suddenly dawned on marble head “Oh f8ck” he said “you live in a flat, I didn’t even realise and I’ve been calling you for ages”

“Sure do” I replied “Seeeeeeeee Ya!”

CLICK

Sean McPheat

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]]> By: Brasiano http://deanhunt.com/how-not-to-build-a-relationship/comment-page-1/#comment-190591 Brasiano Wed, 11 Mar 2009 22:08:55 +0000 http://deanhunt.com/?p=586#comment-190591 But was she really lying...maybe you can say that she was acting...or just playing a game...should we in this case assume that acting or playing a game is lying? Can't the lady have a little bit of fun doing her job ;)<p class="top-comments">Current score: <span class="top-comments-karma" id="karma-190591">0</span> <small>(to vote for this comment, please visit the site)</small></p> But was she really lying…maybe you can say that she was acting…or just playing a game…should we in this case assume that acting or playing a game is lying?

Can’t the lady have a little bit of fun doing her job ;)

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